Having been wowed by their website, I ordered a pair of Caboots stock Black Smooth Jack Sparrow "Pirates II" boots back in September. 30 days later, I'm on the second go-round of returns, still trying to get them to ship something that's actually wearable, and of the same style, size and features as shown on the website for what's supposedly a stock item.
So far, I've been shipped boots with poorly stitched tops, badly made/unfinished/unlined cuffs, nails poking through the insole on one heel, unfinished edges on the cuffs, irregularly cut cuffs, fraying stitching on the cuffs, cuffs too big for the style, toes not per the stock item description, received different sizes than ordered, and different soles than the ones shown as "neoprene" on their website.
Another item of note is that the back seam on the boot is not turned very well -- it is not flat. Even when "lined" as per the boot on the website, the cuffs can only be worn in the "down" position because of the shoddy way they're attached to the boot shaft. In general the workmanship I've seen from them so far can't even match a bad pair of "factory second" ropers from another well known Texas boot company.
I'll give them another chance to fix the issues, but the return fees and shipping costs are starting to make them an expensive pair of costume boots. So far, I'm into them for $275, plus shipping 3 ways at 10+ bucks a pop, plus $20 worth of return fees, totalling about $350 once sales tax is added. And, with a 50% restocking fee on refunds for stock items, my patience is wearing a little thin with them.
I'm beginning to think that a pair of buckle shoes would have been a better investment.
